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Basis of Charge
If you have dealt with us before as a client, there may be well-established understandings which make it unnecessary to have any review of the basis of charging. However, particularly with any new client, it is our policy at the start of any new piece of work, to review the fee arrangement for the particular project and plan the likely levels, and frequency of billing, as well as when we expect to be paid.
Estimates
We generally try to estimate in advance, to the best of our ability, the likely fees for any piece of work and the expenses involved.
Delegation of Work
We will ensure that the work we do is carried out by the people in the firm who have the skill and experience appropriate to the task. We will inform you of those who will deal with your project. We will use our considerable precedent bank and information technology facilities so that you get the benefit of our expertise on the most cost efficient basis possible.
Out of Pocket Expenses
We never charge for out of pocket expenses as they occur.
Billing
We in advance define the different levels where the Bills to your company will be issued and we at Web Seekers always stay fixed to that.
Payment
We expect prompt payment of all bills.
Comments and Complaints
If you feel there is any way in which we can improve our service to you, please let us know.
Confidentiality
All information in relation to clients is treated in the strictest confidence.
Payment Terms
For projects over $1500
35% as advance -
30% when website/application is delivered for final testing. -
35% (remaining) on total completion.
For project upto $1500
50% as advance and 50% on successful completion. |
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