Faqs

Business Terms (4)

¤ What are you project estimates and how do you handle delegation of work?

Estimates: We generally try to estimate in advance, to the best of our ability, the likely fees for any piece of work and the expenses involved

Delegation of Work: We will ensure that the work we do is carried out by the people in the firm who have the skill and experience appropriate to the task

Billing: We in advance define the different levels where the Bills to your company will be issued and we at Web Seekers always stay fixed to that

Comments and Complaints: If you feel there is any way in which we can improve our service to you, please let us know.

Confidentiality: All information in relation to clients is treated in the strictest confidence.

¤ What forms of payment do you accept?

We accept Checks, Demand Drafts, Cash and Bank Transfers. (for details contact our support team)

¤ What are the Payment Terms which you follow?

We expect prompt payment of all bills.

For projects over $1500 – 
50% as advance – 20% when website/application is delivered for final testing. – 30% (remaining) on total completion.

For project upto $1500
 – 50% as advance and 50% on successful completion.

¤ Whats are the Basis of Charges?

If you have dealt with us before as a client, then there may be well-established understandings which make it unnecessary to have any review of the basis of charging. However, particularly with any new client, it is our policy at the start of any new piece of work, to review the fee arrangement for the particular project and plan the likely levels, and frequency of billing, as well as when we expect to be paid.

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General Queries (7)

¤ Will I be able to update my site when it is done?

Yes. You will have full access to the files on your hosting account. You can edit them with ease.

¤ Where can I see some examples of your work?

We our sample designs and portfolio here…
More are available upon request.

¤ Do you outsource projects?

- No, everything we do is 100% in-house, so that we get full control over the work.

¤ How much time it takes to make website live?

- Once all the content is provided to us, our team requires 7-10 days to make the website live.

¤ How feasible is it to get excellent web design done at a manageable cost?

It is definitely possible to get an excellent web design done at a manageable cost. WEB SEEKERS, has years of experience in Web Development Projects. We have proven methodologies to handle offshore programming and remote programming projects.

For building your website, all you have to do is get in touch with us and outline us your requirements. We have proven experience in the offshore outsourcing and programming methodology. We offer sustainable website design services for all types of businesses, be it small, medium or large.

¤ What do I get for my money?

All our designs are created inhouse from your requirements. We don’t use templates, all our sites are designed from scratch and with utmost dedication. We aim to give all of our clients ‘value for money’ websites.

You might get websites for as cheap as $100 or 5000 rupees but our quality and expertise are different from what you get there… Designs are always FRESH, Coding is done on latest standards and above all… WEBSITES are hosted on World’s Best Servers.

¤ How do I popularize my website?

The popularity of a website is realized only when more and more visitors are intrigued by it. WEB SEEKERS promises you high traffic to your website with the Best Designed SEO Packages.

We propose trustworthy web hosting and other services that contribute to the betterment of traffic to your website.

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Mail Server Support (4)

¤ How do we configure our email ids in Microsoft Outlook?

If your requested mail id is… [email protected] and with password 123456
Then to access please follow the below mentioned instructions.

1. Start your outlook and Go for Manual settings instead of Automatic.
2. Enter or Use Pop3 and SMTP servers as domainname.com
3. And always Use full username i.e. “[email protected]” and then the password i.e. 123456
4. After completing all the settings, go back to your email id options and then to Server Option and Check the option which says “My outgoing server requires authentication”.

Once done… You are ready to use your mail id.
Incase of any confusion or error, Please contact support using the form on the bottom right.

¤ How can i access my mails online without using Outlook or any other mail client?

The 2 possible ways of checking your mails online directly are…

A. Webmail
Visit http://domainname.com/webmail
And enter full username i.e. “[email protected]”
And then the password i.e. 123456

B. Mail2Web
Visit http://mail2web.com
And enter full username i.e. “[email protected]”
And then the password i.e. 123456

¤ What are the different packages which you offer for Mail Servers?

All the different packages which we offer are listed here… http://seek4web.com/mail-server/

¤ What are the SMTP and POP3 Servers for my mail id?

The SMTP and POP3 server names are the same as your domain/website name i.e. domainname.com

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Website Development (10)

¤ Can you take/move content from my old site?

Yes, if redesigning an existing site WEB SEEKERS can move the content to the new site if required.

¤ How do I submit content for my new Website?

The content can be submitted via e-mail, pen drives or a CD. Content writing charges are extra.

¤ What do I get for my money if i go for a complete package?

All our designs are created and conceptualized from your requirements. We don’t use templates, all our sites are designed from scratch.

We aim to give all of our clients ‘value for money’ websites.
Things included in your package are…
1. Custom Website Design - your own unique look and feel.
2. Domain name and web hosting
3. Professional and Ethical coding
4. Optimized web pages and graphics
5. Cross browser compatibility
6. Free support and advice
7. Search Engine Optimization (if opted)

¤ Do you research before developing a Website?

Our team keeps on searching for new technologies and are always looking to have the expert skills of them.

Our philosophy centers on customer satisfaction . We make every effort to deliver a finished product that exceeds our clients expectations. We work closely with them preparing estimates, coordinating and scheduling their projects to follow budgets and deadlines. We offer high-quality design, using the latest technology to develop eye catching and innovative graphics.

Web Seekers follows a methodical and a comprehensive course of action before the project assumes its conclusive form and is ready to be handed over to the client.

¤ Do I need to purchase a domain name/URL and hosting?

Yes. You need to purchase the domain name and the web hosting as well.
You can check our available web hosting packages here at… http://seek4web.com

¤ Do you build websites in a particular CMS?

Yes we build up websites in WordPress, Drupal, Magento, etc.
We also do customized designing and development as well of small to large scaled web applications.

¤ Will I be able to update my site when it is done?

Yes. You will have full access to the files on your hosting account. You can edit them easily.

¤ What is the process for designing a new website?

Just describe your requirements to our Web Development or Sales Team.

Our team of experts will respond within 24 hours with a Proposal for the same. And after finalizing the terms and project requirements. We will start designing the web layouts for your company. Then you can send us the content for your new site and we will start coding and finalizing the website for you.

We have a subscription to leading stock photo repositories, so you don’t need to worry about images. You will be given opportunities to review the pages of your Website as pages are completed during the design process. At each of these times you will also be given the opportunity to make revisions to your Website.

¤ Is there a fixed working model that is considered successful?

There is not a single model which can be followed as the requirements keep on changing with every project. WEB SEEKERS has innovative models to cater to its customers depending on the type and length of the project.

¤ How long does it take for a design to be completed?

The typical website can be online in about two to three weeks. The length of time it takes to design your website depends on a number of factors, including your preferences, the complexity of the website and additional features (blog, newsletter, picture galleries, etc.). Another factor is whether you have the content for your site (text, images, audio, etc.) ready to go.

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Website Hosting (15)

¤ Do I need to purchase a domain name/URL and hosting?

Yes. You need to purchase the domain name and the web hosting as well.
You can check our available web hosting packages here at… http://seek4web.com

¤ Can I upgrade at any time and how does it work?

Yes, you can upgrade at any time by getting in touch with our Team. It is free to upgrade and the only charge would be the price difference in the plan you upgrade to based upon of no. of months used.

¤ How long does it take to setup my account?

All our shared and Reseller accounts take 24-48 hours for activation.

¤ Are there any hidden costs, or setup fees?

No, there are no hidden costs or fees associated with any of the plans.

¤ Can I pay monthly for Web hosting?

Yes, you can pay monthly for a few of our packages. For more view our Hosting Packages.

¤ How much is extra bandwidth and space?

If you need more bandwidth or disk space, send us a mail for upgrade.

¤ What control panel do you use and do you have a demo?

The control panel we use is called cPanel and WHM to all our resellers.

¤ Where do I go to login to my control panel?

Go to http://www.yourdomain.com/cpanel or http://yourIPaddress/cpanel. You can also go to http://yourdomain.com:2082/.

¤ How do I create email accounts?

To create an email account, login to your control panel and click Mail, then Add/Remove Email Accounts. *NOTE: By default you have no email address setup. The main username may look like it is setup as an email, but if you wish to use it, you will need to add it as an email account.

¤ Do you have a manual for our reseller panel?

Go to http://www.cpanel.net/docs/whm/index.html to view the documentation for Web Host Manager (WHM), which is your reseller control panel.

¤ Can I view my site even though my domain’s name servers haven’t propagated yet?

Yes http://youriphere/~yourusernamehere/ Your IP is located in your welcome email. Please also don’t forget the ~ or the trailing /

¤ Are there any limits to the no. of outgoing mails?

There is a 200 hourly email limit per domain this limit is also applied towards mailman. If you send over this amount in any hour, most of the e-mails will bounce back with a undeliverable error.

¤ What do I put for both incoming and outgoing mail server?

For both incoming and outgoing mail server, put mail.yourdomain.com or yourdomain.com

¤ How do I log into Webmail?

You can log into webmail by going to: http://www.yourdomain.com/webmail or http://youripaddress/webmail You can also log into webmail by going to http://youdomain.com:2095 . Your username will be the entire email address. For example: [email protected] with the password you’ve created.

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