Basis of Charge
If you have dealt with us before as a client, then there may be well-established understandings which make it unnecessary to have any review of the basis of charging. However, particularly with any new client, it is our policy at the start of any new piece of work, to review the fee arrangement for the particular project and plan the likely levels, and frequency of billing, as well as when we expect to be paid.
Estimates
We generally try to estimate in advance, to the best of our ability, the likely fees for any piece of work and the expenses involved.
Delegation of Work
We will ensure that the work we do is carried out by the people in the firm who have the skill and experience appropriate to the task.
Billing
We in advance define the different levels where the Bills to your company will be issued and we at Web Seekers always stay fixed to that.
Comments and Complaints
If you feel there is any way in which we can improve our service to you, please let us know.
Confidentiality
All information in relation to clients is treated in the strictest confidence.
Payment Terms
We expect prompt payment of all bills.
FOR INTERNATIONAL PROJECTS
For projects over $1500 – 40% as advance – 30% when website/application is delivered for final testing. – 30% (remaining) on total completion.
For project upto $1500 – 60% as advance and 40% on successful completion.
FOR DOMESTIC PROJECTS
For projects over Rs 20,000 – 50% as advance – 20% when website goes live on test environment for feedback round. – 30% (remaining) on total completion.
For project upto Rs20,000 – 60% as advance and 40% on successful completion.
